Our Working Process
Discuss
We collaborate and discuss the requirements for your offshore resourcing
Recruit
We hire and Recruit a team for you.
Support
We provide support to your team for smooth operation
We collaborate and discuss the requirements for your offshore resourcing.
How will you know that your company is ready for offshoring?
As a result of the remote job system of offshoring, some specific processes and systems should be put in place to have a hitch-free work experience with your offshore team.
Therefore, you should provide positive answers to the following questions:
- Are your internal systems well documented to ensure that you can train new employees or effectively, or can you create one?
- Are you accessible to cloud-based platforms and tools?
- Do you have certifications and licenses that enable you to send tasks online and offshore?
* If you answered yes to the above questions, your business is ready for offshoring. If not, some investment is needed to get it there.
QUESTIONS
Based on the answers...
Based on the answers you provide, we will ensure that the offshoring solutions we offer meet the specific needs of your business by providing customized offshoring solutions.
Then, we will discuss the job descriptions of your offshore team, if our offshoring solutions are ideal for you. We will discuss the daily tasks, hours of work, KPIs, previous qualifications and systems knowledge, and the years of experience of your team members in similar roles.
Knowing this will help us create the ideal offshore candidate profiles that will be accessed by our recruitment team to help them determine what it will cost you to set up your offshore team.
Then, we will share a fully itemized and transparent cost proposal showing the costs associated with each offshore team member to help you determine if our offering solutions suit your business needs.
We hire and employ a team
for you
For the next step, we will check the job descriptions you created for your team. The job descriptions should include their level of experience, systems knowledge, necessary qualifications, and any other qualities you think will help us to employ the right candidate for the job.
The job descriptions for your offshore team should be written exactly the same way you would write them for your onshore team.
After analyzing your requirements, we will provide our feedback to help them attract the best candidate for the role.
We support you during this process to enable us to confidently select the right candidates from the local market and over 50,000 applicants on our database.
Then, we present the shortlisted candidates to you to enable you to pick the best staff for your company vulture, individual dynamics, or your business. You can do this by screening and interviewing the candidates as you would have done if you were hiring locally.
As soon as you’ve made the right selection of candidates for your team, we will set them all up within one of the seven ultra-modern facilities we have in Manila.
The process includes the organization of infrastructure requirements, such as making the required hardware and IT systems ready and setting up odesk spaces for the team to help them get started as soon as they begin.
We also help to organize security controls or software licenses to ensure effective communication with your onshore team.
We also offer professional guidance when you encounter logistics or technical challenges during the process by helping you every step of the way throughout the setup.
In conclusion, your team should prepare to start working at least six weeks after you contact us. Would you like to see things for yourself? Check out our headquarters office facilities here.
We provide support to your team for smooth operation
As soon as your team has been set up at our end, it’s time for you to organize their training and onboarding. You can start by teaching them the workflows and processes to use, the best ways of using your systems, and the general history of your company and the company culture to make them feel appreciated and seen as part of your business’s success.
After the training and when you’re sure that they meet all onboarding requirements, you can start assigning tasks, while you manage the progress of their work.
You should organize, delegate and coordinate the tasks by your offshore team the same way to do for your onshore team.
However, we do not expect that you manage and train your offshore team without help. So, we provide support for the management of your offshore team on which includes the following:
- Performance management and KPI development
- Employee engagement activities
- IT support and deployment
- Monitoring work habits to ensure increased staff productivity levels
- Best practices and proactive advice on overall performance optimization
- Management of related compliance and legal matters
- Continuous recruitment support, HR, facilities management, IT, and payroll support
- Support for Expat settlement
